Education

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Managing Incentive Travel Programs

In this Track, participants learn about the essential elements within the three pillars needed to successfully manage an incentive travel program. The pillars of incentive travel program management are: Delivery, Management and Service.

Courses include: 

Members: $99.00 USD
Non-Members: $169.00 USD

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Incentive Travel Planning and Logistics

Description: In this course, participants discuss the planning phases crucial for incentive travel program management and review proven resolutions that mitigate common risks inherent in incentive travel. This course also provides project management strategies to help the Incentive Travel professional manage incentive travel programs more efficiently and effectively.

Learning Objectives:
At the conclusion of this course, participants should be able to:

  • Plan an incentive travel program from definition through final evaluation
  • Identify the key logistical details involved in managing an incentive travel program
Members: $39.00 USD
Non-Members: $59.00 USD

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Incentive Travel Budget and Marketing

Description: Incentive travel managers wear many hats. We often think of the travel planning responsibility, yet there are two important aspects of incentive travel management that are almost as crucial as the travel details: fiscal requirements and marketing needs. In this course participants explore the fiscal and marketing challenges that managers and planners face. This course outlines practical solutions that you can apply today to your incentive travel program planning.

Learning Objectives:
At the conclusion of this course, participants should be able to:

  • List and give examples the financial elements of an incentive travel program
  • Design an incentive travel marketing campaign and branding to achieve a desired impression
Members: $39.00 USD
Non-Members: $59.00 USD

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Incentive Travel Resource Management

Description: In this course, participants will learn how collaboration tools and social networks can help them achieve superior results. Participants will also discuss how new technologies and business trends that impact the way we share information with clients, participants and staff. Along with peers, participants will examine how to leverage technologies in the context of broader business and social trends to make an impact incentive travel program management.

Learning Objectives:
At the conclusion of this course, participants should be able to:

  • Construct a strategy for staffing an incentive travel program
  • Compare and contrast various types of technology used in an incentive travel program
Members: $39.00 USD
Non-Members: $59.00 USD

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The Customer Experience and the Importance of Communication

Description: In this course, participants see how a service culture and communication can impact the success of incentive travel management. Along with peers, participants explore what makes incentive travel a memorable WOW experience so that it has lasting effect on participants and take away practical ideas for conveying a service culture in your communications.

Learning Objectives:
At the conclusion of this course, participants should be able to:

  • Describe the importance of building relationships with clients, suppliers, resources and staff
  • Demonstrate communication that needs to occur during an incentive travel program
Members: $39.00 USD
Non-Members: $59.00 USD

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CMP Preferred Provider 

cmpSITE is a CMP Preferred Provider. The programs identified with the CMP Preferred Provider logo met the requirements to receive continuing education (CE) credit for the Certified Meeting Professional (CMP) credential. All qualifying activities also indicate how many CE credits attendees will receive for participating. 

For more information about the CMP credential or CMP Preferred Provider Program, please visit www.conventionindustry.org.

 

Note: This program is not endorsed, accredited, or affiliated with the Convention Industry Council or the CMP Program. Applicants may receive CE credit for attending any program that meets eligibility requirements of the CMP Program. There are no specific individual courses required as part of the application--selection of eligible education is up to the applicant based on his/her needs. 25 hours of continuing education (CE) are required both for certifying (first time) and recertifying. Anyone can create a profile on CMP's website so that their CE hours can be tracked. For more information, please contact education@siteglobal.com